GET IN TOUCH.

 

Form 1 is for general inquiries ONLY, not product support.

Use this form for non-critiacal questions such as requesting media kits, suggesting colabs, or other messages NOT related to issues with a SLX grinder you own.

Form 2 is for support with a SLX grinder you own.

This form goes to our support team. It typically takes 7-14 days for the support team to assess support requests, so please be patient while they diagnose any issues with your SLX.

MAKE SURE to fill this form out correctly and in FULL with all fields - if you do, the support team will already have all the information they need to send you replacement parts, replace your grinder, or give you advice on resolving you issue!

 

SUBMIT A GENERAL INQUIRY


 

SUBMIT A PRODUCT SUPPORT TICKET (7-14 DAY RESPONSE TIME)

If you use FORM 1 to submit a support request, it won't go to the right team, and you'll still have to fill out the support request form, so make sure you're using the right form!

         

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Get SLX

Looking for where to buy SLX grinders? You've come to the right place. Find our retailers here - there's probably one in your town!

BUY ONLINE:

This button will take you to Puff It Up’s online store to complete your purchase


FIND A RETAIL STORE NEAR YOU:

SUPPORT YOUR LOCAL HEAD SHOP BY BUYING YOUR SLX LOCALLY!

We get it. You want to feel how slick that coating is before you buy, or maybe you want to support your local head shop. Click the button above to see the list of stores that carry SLX products!

Over 650 brick and mortar stores carry SLX, spread widely across the US and abroad.


PURCHASING FROM AN UNAUTHORIZED RESELLER WILL VOID ACCESS TO CUSTOMER SUPPORT!

Current unauthorized resellers include Amazon, Walmart, and eBay. If you purchase a SLX grinder from one of these sources, we will not issue replacement parts or provide support services. SLX Grinders does NOT sell direct to consumer (retail sales), and we can not control the behavior of resellers on these marketplaces. Marketplaces such as Amazon, Walmart, or eBay, allow sellers to list their company name without regard to trademark. Any listing posted by a seller purporting to be SLX Grinders on these marketplaces is un-authorized and constitutes fraudulent activity. Any listing on these marketplaces, regardless of seller name, will void access to customer support.

Please think twice before purchasing from Amazon, Walmart, or eBay!